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Privacy Policy

Last updated: April 7, 2026

Yashodi (“we”, “us”, “our”) provides nanny concierge and placement-related services for families, primarily in Delhi NCR. This policy explains how we collect, use, store, and share personal information when you use our website, forms, email, phone, or messaging channels.

By contacting us or submitting information, you acknowledge this policy. If you do not agree, please do not share personal data with us.

1. What we collect

Depending on how you engage with us, we may process:

  • Identity and contact details: name, phone number, email address, city or area, and similar details you provide in forms, email, or calls.
  • Household and care context: high-level information you choose to share so we can understand fit (for example children’s ages, schedule needs, languages). Please do not send unnecessary sensitive health information unless we specifically request it and you choose to provide it.
  • Candidate / professional information: for applicants or referred caregivers: CVs, references, verification-related documents, and interview notes as part of screening.
  • Technical data: basic server or analytics data such as IP address, browser type, and pages visited, where available through normal website operation.

2. How we use information

We use personal information to:

  • Respond to enquiries and operate our concierge and placement process.
  • Screen and introduce caregivers where applicable, and document our process internally.
  • Improve our website and communications.
  • Meet legal, regulatory, or law-enforcement requirements where applicable.

We do not sell your personal information.

3. Legal basis (summary)

Where Indian law applies (including the Digital Personal Data Protection Act, 2023, when in force for our processing), we rely on consent where required, legitimate interests in running a placement business, or other grounds permitted by law. Exact grounds depend on the situation; contact us if you need detail on a specific processing activity.

4. Sharing

We may share information with:

  • Service providers who host our site, forms, or email, under appropriate terms.
  • Prospective or matched caregivers only to the extent needed to discuss a placement, with your awareness.
  • Professional advisers or authorities when required by law or to protect rights and safety.

5. Retention

We keep information only as long as needed for the purposes above, including reasonable business records, unless a longer period is required by law.

6. Security

We use reasonable organisational and technical safeguards. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

7. Your choices

You may request access, correction, or deletion of personal information we hold, subject to law and legitimate business needs (for example completed contracts or legal holds). Contact us at the email below. We may need to verify your identity before responding.

8. Children

Our services concern childcare, but we do not knowingly collect personal data directly from children through this website. Parents or guardians should submit information on behalf of their family.

9. Updates

We may update this policy from time to time. The “Last updated” date will change; continued use of our channels after changes constitutes notice where permitted by law.

10. Contact

Questions about privacy: support@yashodi.com
G2 084, Indiabulls Centrum Park, Gurgaon, Haryana 122006 · India